Working on complex B2B Enterprise SaaS products
In later agency roles I took on more central positions within organisations. Leading creative teams, working directly with clients, shaping briefs and guiding design work from early concepts through to delivery. A key part of this was aligning client goals, user needs and technical constraints into a clear direction for the team.
I currently lead design at Pace, a highly technical Physical Identity and Access Management platform used by enterprise organisations with 50,000+ identities. My focus is turning complex permission models and multi-role workflows into clear, confident product experiences. At Pace, I work closely with product and engineering from early exploration through to implementation.
Part of that work is elevating design's role itself: from a final execution step to a strategic voice in what gets built, at Pace and increasingly across Nedap.